Acceptable Use Policy

Last updated: [Insert Date]

1. Purpose

This Acceptable Use Policy outlines the rules and restrictions for using our Service.

By using the Service, you agree to comply with this policy.

2. Permitted Use

You may use the Service for:

• Managing your rental properties
• Tracking tenants and tenancies
• Recording rent payments and expenses
• Managing maintenance requests
• Generating reports for tax and financial purposes
• Storing compliance documents
• Other lawful property management activities

3. Prohibited Activities

You must not use the Service to:

Illegal Activities

• Violate any local, national, or international laws
• Engage in fraud, discrimination, or harassment
• Store or share illegal content
• Facilitate money laundering or other financial crimes

Abuse and Misuse

• Upload malware, viruses, or malicious code
• Attempt to gain unauthorized access to systems or data
• Interfere with the Service or other users' access
• Reverse engineer, decompile, or disassemble the Service
• Use automated tools (bots, scrapers) without permission

Misrepresentation

• Impersonate others or provide false information
• Misrepresent your relationship with tenants or properties
• Create multiple accounts to circumvent restrictions

Data Misuse

• Collect or harvest data from other users
• Share login credentials with unauthorized parties
• Upload tenant data without proper consent
• Fail to comply with data protection regulations

Harmful Content

• Upload defamatory, abusive, or offensive material
• Share content that violates intellectual property rights
• Distribute spam or unsolicited communications

4. Data Protection and Privacy

You are responsible for:

• Ensuring you have the right to process tenant data
• Complying with GDPR, CCPA, and other data protection laws
• Obtaining necessary consents from tenants
• Keeping tenant information secure
• Notifying us of any data breaches

5. Account Security

You must:

• Keep your login credentials confidential
• Use a strong, unique password
• Enable two-factor authentication if available
• Notify us immediately of unauthorized access
• Log out after using shared devices

6. Fair Use

To ensure a reliable service for all users:

• Do not excessively consume server resources
• Use the Service within reasonable limits
• Contact us if you need higher usage limits

7. Consequences of Violation

If you violate this policy, we may:

• Issue a warning
• Temporarily suspend your account
• Permanently terminate your account
• Report illegal activities to authorities
• Take legal action to recover damages

8. Reporting Violations

If you become aware of a violation, please report it to:

Email: [Insert Email]
Subject: Acceptable Use Violation Report

Include details and evidence if possible.

9. Changes to This Policy

We may update this policy from time to time.

Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this policy:

Email: [Insert Email]
Address: [Insert Address]